How to Contact us?

1 You can find answers at our FAQ. Click here for more.

2 If you have any question about our products, feel free to contact us through "Live Chat", "Support Center" or "Email Support".

3 If you have any question about marketing, contact our sales department.

4 If you are unsatisfied with our service, you can contact our "Support manager"

Live Chat

Have any questions? Feel free to tell us and we'll help you solve your problems. Our Live Chat is available from 18:00 to 02:00 PST, 19:00 to 03:00 MST, 20:00 to 04:00 CST and 21:00 to 05:00 EST.

Click here to chat with us Now

If you need assistance beyond those hours, please submit your question via our Ticket System.

Ticket System

Opencloner Support Ticket
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Each of your file(s) can be up to 20MB in size.
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Email Support

For DVD-Cloner's Questions:

For DVD-Cloner for Mac's Questions:

For iPod-Cloner's Questions:

For Blu-ray to DVD's Questions:

For Blue-Cloner's Questions:

For Blu-ray to HDD's Questions:

For Open Blu-ray ripper's Questions:

For Open DVD ripper's Questions:

For Stream-Cloner's Questions:

For Open MovieBox's Questions:

For Game-Cloner's Questions:

For Open DVD Ripper for Mac's Questions:

For Open SmartBurner's Questions:

For Open SuperConverter's Questions:

Sales and marketing

If you have any question related to online orders (NOT technical questions), please contact us at

Support manager

If you are not happy with the service of our support team, please Click here to make a complaint. Our Support Manager will take your complaint seriously.