FAQ
(For more information, please visit www.open-dvd-ripper.com/faq.html)


General Questions

1.1 What is Open DVD Ripper for Mac?

Open DVD Ripper for Mac is a powerful DVD ripping tool for Mac OS which can realize nearly all the functions of Open DVD ripper on Mac OS with its intuitive interface and high ripping speed. If you are a movie fan and fond of watching movies freely on many popular devices, it will be the best choice for you to decrypt and rip DVD movies to various formats suitable for iPod, iPhone, iPad, Android, Android Pad, Animation, Apple TV, BlackBerry etc.
Open DVD Ripper for Mac can help you rip your favorite DVD movies without any quality loss, and you can have customized choices such as selecting the titles you like, choosing the subtitles and audio at will, previewing the chapters you chose and controlling over the settings for most output parameters on Mac Operating System. It is the combination of powerful functions and simple operation.

 

1.2 What are the main features of Open DVD Ripper for Mac?

  • Supports most of the newly released DVD movies.
  • Supports multiple media formats and devices.
  • Converts ISO files to many multimedia formats with high quality.
  • Rips diversified chapters simultaneously.
  • Rips the whole movie or the main movie.
  • Previews the movie clips you want to rip.
  • High speed and excellent ripping quality.
  • Removes various protections.
  • Efficient and convenient ripping process.
  • Set output parameters freely.
  • Select your favorite chapters to rip.
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    1.3 What kind of video and audio formats can the Open DVD Ripper for Mac convert to?

    Open DVD Ripper for Mac can rip DVD files to various video formats such as AVI, MPEG-1/MPEG-2, MP4, H264, 3GPP, ASF, DVD, MKV, MOV, HD AVI, HD ASF, HD DivX, HD H.264, HD WMV, HD MKV, HD MOV, HD MPEG4, HD MPEG2-TS/PS, HD XviD and audio formats such as MP2, MP3, DTS, WAV, AIFF, WMA, M4A, OGG, RA, SUN AU, APE, FLAC, ALAC and many other audio formats on Mac.

     

    1.4 What kind of devices can the Open DVD Ripper for Mac support?

    Open DVD Ripper for Mac supports Android, Android Pad, Animation, Apple TV, BlackBerry, iPad, iPhone, iPod, Mobile Phone, Nokia, PlayStation, Portable Multimedia, Web Video, Wii and NDS, Windows Phone, Xbox360.

     

    Technical Questions

    2.1 How to rip movies with Open DVD Ripper for Mac on Mac OS?

    Step 1: Insert the source DVD disc into the drive and run Open DVD Ripper for Mac.
    Step 2: Select your desired titles, audios and subtitles to rip.
    Step 3: Select your target format of the video file and adjust its corresponding video and audio profile, then click on the "Next" button.
    Step 4: Affirm the ripping configuration and click on the "Start" button to begin the ripping.
    Step 5: It starts to rip the disc.
    Step 6: Completed!

     

    2.2 Can Open DVD Ripper for Mac remove various protections?

    Yes, Open DVD Ripper for Mac, with its powerful technology support and superb decryption technology, can remove multiple disc protections such as CSS-encrypted, Region-protected and Sony ARCCOS protection. Thus, you can feel free to convert your DVD movies to your preferred formats.

     

    2.3 How can I know whether my device is compatible with the formats on your software?

    Open DVD Ripper for Mac is a considerate ripping tool. After you choose the personalized titles, audios and subtitles, click on the "OK" button, and then click on the "Next" button, you will see , click on it, you will see the devices and the formats it supports, Therefore, you can choose the format compatible with your device and feel relax to rip.

     

    2.4 Can I only rip the movie clips that I am interested in and choose subtitles and audio tracks for the clips?

    Yes, the Open DVD Ripper for Mac has the customized movie ripping setup. You can feel free to rip your favorite clips, subtitles and audio tracks.

     

    2.5 What about the ripping quality and speed of Open DVD Ripper for Mac?

    You don't need to worry about this question, because Open DVD Ripper for Mac, with its powerful technology, makes the decryption more efficiently and achieves much higher ripping speed than other DVD rippers, meanwhile, you can enjoy the perfect quality the same as the original one.

     

    2.6 Does Open DVD Ripper for Mac support the latest movies?

    Of course, yes. You can rip most of the newly released DVD movies and enjoy them anywhere anytime.

     

    2.7 Can the Open DVD Ripper for Mac convert ISO files?

    Of course, yes. Open DVD Ripper for Mac can rip ISO files on hard disk to many multimedia formats with high quality.

     

    2.8 Does the Open DVD Ripper for Mac have the preview feature?

    Of course, it has. After you enter the "Customized movie ripping setup" window, you can see this icon , click on it, you can preview your favorite clips that is going to be ripped. During this period of time, you can know the details about what you are ripping, such as the picture quality, the sound and other movie effects.

     

    2.9 How can I know whether it will be a useful ripping tool for me?

    We offer free trial for you, thus you can know this software clearly. The trial version has partial function compared with the registered version. After trial, you will know whether it can satisfy your needs. It can rip one full movie for the first time, after that, you can only rip half of the whole movie, if you want to rip more movies, please register.

     

    2.10 If I met some problems about your software, will you offer free technical support for me?

    Yes, if you have any questions about the software and its operation, please feel free to contact us, we will offer satisfactory service for you. Our support team offers live chat for our customers from 18:00 to 02:00 PST, 19:00 to 03:00 MST, 20:00 to 04:00 CST, and 21:00 to 05:00 EST. We are available and ready to answer your questions earnestly and patiently at any time during these hours.

     

    2.11 What are the system requirements of Open DVD Ripper for Mac?

    Open DVD Ripper for Mac requires the system to be configured with the following equipments as a minimum:

  • CPU: Intel
  • Memory: 1G
  • Free hard disk: 5G
  • One DVD drive
  • Mac OS X 10.5 or later
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    Purchase & Register & Upgrade Questions

    3.1 How to purchase Open DVD Ripper for Mac?

    You can click here to purchase Open DVD Ripper for Mac simply. As soon as we receive your payment, we will send a confirmation Email containing the Registration Code and Email which you use to register within an hour.

    If you have any questions about Open DVD Ripper for Mac's purchase, register and upgrade, don't hesitate to contact our support team.

     

    3.2 What can I do if I lose my registration information?

    If you lost your registration code, please click here and we'll help you to retrieve it.

     

    3.3 How to register Open DVD Ripper for Mac?

    Run Open DVD Ripper for Mac, and the "About" window will pop up, then click on "OK", you will enter Registration window, enter your code and Email, then click on "OK".

     

    3.4 How to check whether the Open DVD Ripper for Mac is the latest one?

    If you want to know whether your current version is the latest one, please click on the "!" button on the main interface and the "About" window will appear. Then click "Check upgrade". You will see whether your Open DVD Ripper for Mac is the latest version.