Home -> FAQS

DVD-Cloner’s Technical FAQ

  1. Does DVD-Cloner support the backup of DVDs with region codes? Can the copied DVD be played on DVD players?
  2. How long does it take for DVD-Cloner to copy a DVD?
  3. What kind of blank discs should I use?
  4. How to copy a DVD-5 movie?
  5. How to copy a DVD-9 movie?
  6. How to copy DVD movies on hard drive?
  7. Why won’t my copied DVD±RW disc play on the DVD drive, or DVD player?
  8. Can I copy my preferred sections rather than the whole DVD?
  9. Can I copy data disc, home made DVD movie or other discs with DVD-Cloner?

DVD-Cloner’s Purchase & Upgrade FAQ

  1. Can I try the trial version before I buy it?
  2. Does your trial version have any limitations?
  3. How can I buy DVD-Cloner? What payment methods does it support?
  4. How to upgrade DVD-Cloner?

DVD-Cloner’s Bonus Software FAQ

  1. What can the bonus software - DVD-TO-AVI, DVD-TO-MPEG and DVD-TO-SVCD do?
  2. How can I get and register the bonus software?

iPod-Cloner’s FAQ

  1. Can I try the trial version before I make a purchase?
  2. Can iPod-Cloner convert protected DVDs to MP4?
  3. How long does it take to convert a DVD movie?
  4. Will there be any image difference between the output video and the original?
  5. How high and how wide do I set to the output files?
  6. What’s the difference between h264, xvid and MPeg4? Are they supported by iPod?
  7. How to transport the output files to my iPod?
  8. What do I do if I want to convert DVD movies to iPod Touch/iPhone?

DVD-Cloner Platinum’s FAQ

  1. What is DVD-Cloner Platinum ?
  2. How do I use DVD-Cloner Platinum ?

Blu-ray to DVD’s General FAQ

  1. What is new of Blu-ray to DVD II Pro?
  2. What's the video quality of the DVDs/AVCHDs burnt by Blu-ray to DVD II Pro?
  3. What can this Blu-ray software do
  4. What's the difference between the trail version and the register version of Blu-ray to DVD II Pro?
  5. Which kind of the Blu-ray copy software should I use?
  6. When is the live chat available?

Blu-ray to DVD’s Technical FAQ

  1. Can the DVDs burnt from Blu-ray DVDs by Blu-ray to DVD II Pro be played on ordinary DVD players?
  2. Can Blu-ray to DVD II Pro backup encrypted Blu-ray movies?
  3. Can Blu-ray to DVD II Pro compress a Blu-ray movie to one DVD-R/RW or DVD-R/RWs with AVCHD format?
  4. Can Blu-ray to DVD II Pro compress a Blu-ray movie to DVDs?
  5. What are the system requirements for Blu-ray to DVD II Pro?
  6. What kinds of discs does the Blu-ray copy software support?
  7. How to burn Blu-ray movies to a blank DVD-9?
  8. Can I 1:1 copy a Blu-ray movie?
  9. How long does it take for the Blu-ray software to burn a Blu-ray movie?
  10. What kind of disc can Blu-ray to DVD II Pro make?
  11. If my hard disc is FAT32, will there be any error message when I burn a disc? How to change the file system from FAT32 to NTFS?
  12. How to set the size of target disc?
  13. Which playing devices can play the DVDs made by Blu-ray to DVD Pro?
  14. Can DVD STANDALONE PLAYER play the burnt DVDs?
  15. How to get help?

Blu-ray to DVD’s Purchase FAQ

  1. Is Blu-ray to DVD II Pro a cheap blu-ray copy software?
  2. Can you help me solve all the problems about the use of Blu-ray to DVD II Pro?
  3. Can you answer any question about Blu-ray to DVD II Pro 24 hours a day?
  4. Can I download the trial version of Blu-ray to DVD II Pro before I buy it?
  5. Does the trial version have any limitations?
  6. How can I buy Blu-ray to DVD software?

Blu-ray to DVD’s Register FAQ

  1. How to register Blu-ray to DVD?
  2. What can I do if I lost my registration information?